This Cookie Policy explains how FoldGripLadder (hereinafter referred to as “we” or “us”) uses cookies and similar tracking technologies when you visit and purchase products from our website, www.foldgripladder.com.
Company Information
Domain Name: www.foldgripladder.com
Brand Name: foldgripladder
Address: Unit 7, Northfield Road, Coventry, CV1 2BS
Phone: 44 7534810558
Email: folding@foldgripladder.com
- What are Cookies?
Cookies are small text files securely stored on your computer, smartphone, or other internet-connected device when you visit a website. They are widely used to ensure the proper functioning of e-commerce stores, improve browsing efficiency, and provide website operators with critical technical usage data. - Categories of Cookies We Use
To ensure full compliance with UK GDPR and ePrivacy regulations, we categorize cookies as follows:
Strictly Necessary (Core) Cookies: These cookies are essential for the core operational mechanisms of our website. They support basic security settings and page navigation, and allow you to add items to your shopping cart and proceed to a secure checkout. Without these cookies, the website cannot function properly.
Functionality and Preference Cookies: These cookies allow our website to recognize returning visitors and remember your layout configurations as well as language or currency preferences, thereby enhancing your user experience.
Performance and Analytics Cookies: These cookies allow us to identify and count the number of unique visitors. They help us understand how users browse www.foldgripladder.com, enabling us to structurally optimize website performance and product catalog layouts.
Security and Third-Party Transaction Cookies (Stripe): To ensure the highest level of payment security and actively prevent transaction fraud, our payment processor, Stripe, deploys critical technical cookies via our secure checkout interface. These cookies are primarily used for risk assessment, verifying cardholder multi-factor authentication (such as 3D Secure), and preventing malicious bot activity.
- Your Cookie Consent Controls
When you first visit www.foldgripladder.com, a compliant cookie consent banner is immediately displayed. Opt-in requirement: Non-essential cookies (analytics and functionality categories) are disabled by default. These are enabled only when you explicitly click the “Accept” or “Agree” option on the pop-up banner notification.
Right to withdraw consent: You have the right to withdraw your consent or change your cookie settings at any time. In addition to making changes directly via your browser preferences, you can also revisit our cookie consent configuration tool on this website at any time.
- Cookie Lifespan and Retention Periods
The duration for which cookies are stored on your electronic device depends entirely on their category:
Session Cookies: Temporary files that are automatically cleared from your device as soon as you close your web browser.
Persistent Cookies: These files remain on your local device for a specific period (usually up to 12 months) or until you manually clear the data via your browser settings.
Stripe Third-Party Cookies: Stripe’s security and fraud-prevention cookies adhere to its independent global privacy framework, which is designed to comply with strict international banking data standards.
- Compliance and Policy Updates
We continuously review the website’s data tracking mechanisms. We reserve the right to modify this Cookie Policy at any time to reflect the latest regulatory requirements from UK or European data regulators. Any revised policy will be published here immediately. - Contact and Support
If you have any operational questions, compliance inquiries, or technical feedback regarding this Cookie Policy, please contact our support team:
Email: folding@foldgripladder.com (Monitored 24/7; response within 24 hours)
Phone: +44 7534 810558 (Service hours: Monday to Friday, 9:00 AM to 5:00 PM GMT)
